How much is the delivery?
Enjoy complimentary ground shipping on all orders,
You will be asked to select the shipment method you would prefer as part of the order procedure.

How long will delivery take?
Ground: allow between 3 to 10 business days between the date of your order and your date of delivery.

How do I track delivery of my order?
To track your order, click the "your account" link located at the top right of the website. Log in, then use the menu to track your order.

Where does deliver?
Items purchased from the website can only be delivered within the EU.

Is a signature required for delivery of my order?
A signature is required upon receipt of your package. FedEx only accepts the personal signature of the recipient.

I am on a business trip. Can you deliver to my hotel?
We can indeed deliver to your hotel. Please provide the name and address of your hotel, as well as the dates that you will be staying there, in the "comments" area when you place your order so that our Customer Service can have your package delivered within the given time frame. If we are unable to deliver within this time frame, we will contact you to give you prior notice.
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